Extraordinary glimpse of Acquia Client Advisors in action

Working at Acquia often means taking on the hard problems, the big challenges, and making the difference between success and failure for our customers. To highlight just how flexible our Client Advisory Team needs to be on a daily basis, I want to share with you this extraordinary glimpse into the inner workings of a real life customer who was dealing with a Drupal problem they never even imagined could exist. Please be warned, this is a real screenshot of a real "support incident" - nothing has been held back, except the customer's name (for their own protection). For the truly daring, there is also a high resolution version.
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2010 has been an inflection point for the Acquia partner program. We are doing more business than ever with partners, including case studies with Palantir.net, Blink Reaction, and IBM Global Services.
Bryan House
It is that phase of my life! I'm just turning 30 in a month, working with Drupal for 7 years and just had my third Acquia anniversary a week ago. Time to look back and evaluate how things went, all the good and bad things; even better if the wisdom can be shared with others. This was part of my thinking when I submitted the session titled "Come for the software, stay for the community" for Drupalcon Copenhagen.
Gábor Hojtsy
It sounded like a really simple request: "Is it easy to add a search filter for 'My posts'?". In other words, add a search result facet for posts by the current (logged in) user through the Apache Solr Search Integration module APIs?
But then the wheels start turning - we want not just one blind link, but a real facet link that tells us how many results we'll get. Also, if we are filtering by 'My posts' then we probably have an equal use case for the opposite filter 'Posts not by me'. So we really need a facet block with two links and facets counts.
Peter Wolanin







Comments
I wasn't previously aware of
I wasn't previously aware of the Drupal song, but now fear that I will be forever aware of it:
http://changingway.org/2010/05/20/drupal-earworm/