Posted on February 2, 2010 - 9:15am by Robert Douglass.
Tech Support Case Studies
If Facebook has shown us anything, it's that website users like to get timely notifications via email if there is something new to be seen on the site. Acquia Drupal includes the comment notify module that can help achieve this goal for your site. It sends email messages to content authors and commentators whenever new comments are added to content. There are ample subscription options to suit everyone, and an unsubscribe mechanism so that nobody has to endure unwanted items in their inbox. Read full article »
Posted on January 4, 2010 - 8:42am by Robert Douglass.
Tech Support Case Studies
We've received several inquiries about adding custom sorts to the the sorting block on search results for our popular Acquia Search product. This is fortunately quite easy, though it currently involves preparing a custom module that implements one hook: hook_apachesolr_prepare_query(&$query)Read full article »
<?php function hook_apachesolr_prepare_query(&$query) { // You can get the 'solr_field_name' from q=admin/reports/apachesolr $query->set_available_sort('solr_field_name', array( // how the sort link is to appear in the sorts block 'title' => t('Name of sort'), 'default' => 'asc', // or 'desc' )); } ?>
Posted on September 25, 2009 - 2:20pm by Robert Douglass.
Tech Support Case Studies
The S-Files are a taste of the support that you get with a subscription to Acquia Support. Our support team helps you solve technical problems relating to your Drupal sites.
The Acquia Drupal Stack installer is a major productivity booster for getting up and running in the development of your Drupal site. Sometimes, though, Drupal modules like to cache huge data packets in the database. This results in an error in your browser that says this:
Got packet bigger than ‘max_allowed_packet’ bytes
This is an indication that the data being sent between Drupal and the database is large, and exceeds the default setting.
Fortunately the fix for this is easy. In the application installation directory of the stack installer you'll find the following directory and file:
Edit the my.ini file with whatever text editor you like, and add these lines to the end:
#Max packets max_allowed_packet = 128M
Now stop and start the Acquia Drupal Stack using the Acquia Drupal Control Panel, and the new setting will come into effect. This should solve your max_allowed_packet problem!
Posted on May 13, 2009 - 1:25pm by Robert Douglass.
Tech Support Case Studies
Our support team is prepared to deal with any Drupal related problem or question that might arise. Some problems show up more often than others, though, and in those cases it is good to have the solutions at your fingertips.
This recently got added to our growing library of Drupal knowledge, and deals with the problem of running cron efficiently. In the effort to tune PHP to perform well while serving normal web pages, it is possible to set some values in php.ini so low that they are insufficient for running cron.
Read full article »
Posted on December 9, 2008 - 6:30pm by Joshua Brauer .
This is the first in a two-part post about creating a sub-theme and using the sub-theme to customize the display of a views block on an Acquia Drupal site. The first installment will include creating the sub-theme and adding some CSS. In part two we'll get into updating the theming for a views block. Read full article »
Posted on December 1, 2008 - 1:56pm by Brenda Boggs.
Tech Support Case Studies
Being that Views is both a very popular module and included in Acquia Drupal, we get a lot of questions regarding how to configure and customize views in various ways. One thing that has come up a few times is a customer wanting to add custom searching or filters to their views. Read full article »
Posted on November 14, 2008 - 4:27pm by Joshua Brauer .
A few days ago a user emailed with a problem about giving users the ability to edit content. The problem started with a small site that had been added to over time. Now that there were a few more pages to maintain the webmaster wanted to give access to other users to manage a few pages. Read full article »
Posted on November 12, 2008 - 5:57pm by Robert Douglass.
Tech Support Case Studies
One of the core services that Acquia offers is support for people building sites with Drupal. "The S-Files" are stories about the day-to-day life of our support team. Each one contains a nugget of Drupal knowledge that helped a customer succeed with Drupal. Enjoy!
"Hello, I installed a new theme on my site but I didn't like it. So I deleted it. Now I can't log into my site and it really looks broken." Read full article »
