Acquia Drupal stack installer hangs
i am at the step where it says
"installing Acquia Drupal Stack"
"Running post instal script. This may take a couple of minutes"
however it's been more than 30 minutes... i need to also disclose that I had to re-install... so maybe that's why it's doing this.
Heather James
Hello Pablo, I see your
Hello Pablo,
I see your post is dated 18 Dec, just want to confirm that you're using the latest stack installer from December 17, 2009, Version 1.2.20.
I have completed a fresh install on Windows Vista Home and could not replicate this error on installation. What version of Windows are you running?
Did you stop the process and attempt another reinstall?
Please attach your error logs to your reply. To see how to do this visit:
http://library.acquia.com/content/troubleshooting-windows-errors
Heather James
Acquia Support
I had the same problem
I had the same problem installing version 1.2.20 on Windows XP Home SP3 (french).
After looking into the log files I found this in piscript.log :
[11:55:19] Apache pid:1736[11:55:19] Exec:taskkill /F /T /PID 1736
[11:55:19] Exec result:1
[11:55:19] Exec stdout:
[11:55:19] Exec stderr:'taskkill' n'est pas reconnu en tant que commande interne
ou externe, un programme ex‚cutable ou un fichier de commandes.
For some reason the file taskkill.exe doesn't exist on my system.
I copied taskkill.exe from another system into my system's c:\WINDOWS\system32. After rebooting and relaunching the installer Acquia installed properly.
Best regards
Dominik
Where can I locate
Where can I locate taskkill.exe? I get sam issue but am not sure where to locate
Thanks for the reply
Thanks for the reply Heather... I am good with the installation but still unclear about the benefit of the acquia stack, except for being able to work off-line... a nice one... but is there a way to easily post your updated files to the remote server, to the actual site?
Hey, I am using Windows XP
Hey,
I am using Windows XP home edition SP3, with Acquia Drupal 1.2.20 (Drupal 6.15 core)
I too am left waiting on the "Running post instal script. This may take a couple of minutes"
I cannot see any attach option on this post to attach the piscript file.
The last lines of it are:
Exec:mysqladmin.exe --defaults-file="C:\Program Files\acquia-drupal2\mysql\my.cnf" shutdown [cwd:C:\Program Files\acquia-drupal2\mysql\bin]
[22:09:41] Exec result:0
[22:09:41] Exec stdout:
[22:09:41] Exec stderr:
[22:09:41] Stop Apache
[22:09:41] Apache pid:2768
[22:09:41] Exec:taskkill /F /T /PID 2768
[22:09:42] Exec result:1
[22:09:42] Exec stdout:
[22:09:42] Exec stderr:'taskkill' is not recognized as an internal or external command,
operable program or batch file.
[22:09:42] Post install script completed successfully
Dominik GOLDSCHMIDT mentions above that this is solved by getting the 'taskkill.exe' from another system, Im not sure where to locate this, can someone point me in the right direction?
Thanks,
Staff
Ask a friend to search for
Ask a friend to search for taskkill.exe on his system usually in c:\WINDOWS\system32, file size 77kB. Maybe you can find it somewhere for download looking for taskkill.exe on google.
You have to put the file in the c:\WINDOWS\system32 folder.
Best
Dom
Got it, many thanks
Got it, many thanks
I've got the exact same
I've got the exact same problem, installation has frozen up there at the end as described above. Is there a fix for this? There's no way I'm going to download or copy an exe file off the internet (from some other site) to place on my system, so we (those of us on this page) are effectively locked out until we can get this addressed. Thanks in advance.
(I'm on XP Home, working with a clean install, Drupal 6.15 and "the latest stack installer from December 17, 2009, Version 1.2.20")
Michael Haag
I've escalated this
I've escalated this (installer expects file that's not present in XP Home Edition) to Engineering. Awaiting feedback....
-m
Michael Haag
Windows XP Home contains an
Windows XP Home contains an tskill tool which is a limited version of taskkill and is unable to kill process trees. So we've added a local copy of taskkill.exe to the DAMP package. It should appear in the next release of our installer. [I don't have a specific due date, but we do release a new installer along with every new drupal (and Acquia Drupal) release, so it's shouldn't be a long wait.]
regards, -m
Thanks for the update.
Thanks for the update. Would you guess we're talking days, weeks or months?
Michael Haag
likely a small number of
likely a small number of weeks. More than a few days, though. So, if you're in a hurry to get DAMP installed on XP Home then I suggest you follow the suggestion above and drop a copy of taskkill.exe on to your system. I'm going to attach a copy from my XP Pro install.
Michael Haag
attachment...
attachment...
Thanks! Uh... but how do I
Thanks! Uh... but how do I download this attachment?
Michael Haag
Just click on the link for
Just click on the link for the attachment (then uzip it). Do you not see the link, listed above in this thread? If not, try http://acquia.com/files/taskkill.zip
-m
Great - it worked! Note that
Great - it worked!
Note that I do not see any link above except the one contained in your last email, the one immediately preceding this reply unless it's a forest-for-the-trees thing.
Note to you folks having similar issues: If you're like me, and you've tried installing this several times, you'll need to download that taskkill file, place it on your system as described above - and then be patient at that point where it says "This may take a few moments." Because you've seen this pane several times, (when it stalled out) you may start figuring its stalled again when it does nothing for several minutes - but, at least in my case, it does work - though it did take (I dunno) maybe 8 or 10 minutes. (As opposed to without the taskkill file when I let it sit for nearly an hour and it did nothing.) Bottom line, it's fixed! Thanks, Michael -
Michael Haag
thx for the update. glad
thx for the update. glad you the install worked for you. (Not sure why you don't see the attachment link. I'll investigate that.)
regards, -m
Michael Haag
re not seeing the
re not seeing the attachment: I logged in as a non-admin user, and I see the attatchment here, as expected:
http://acquia.com/node/1076934#comment-19095
-m
Hi folks I've a similar
Hi folks
I've a similar problem. It's been hanging on instal for a couple hours with msg '...this may take a couple of minutes'. I've attached my piscript...
Can someone help? I don't have permissions to replace the taskkill file.
Rgds
G.
Michael Haag
Is it your work computer?
Is it your work computer? Is their an IT person or sysadmin who can replace that file for you? I don't think there's any way around having to do that.
-m
Now that I've got Acquia
Now that I've got Acquia Drupal installed, I repeatedly get "The website declined to show this webpage" when I click "Go to my site." I'm trying to install using a preexisting db and site files. Maybe it's looking for a password, I don't know. Any ideas of how to get beyond this? (Trying to sign in by adding "/user" to the url is getting the same response.)
Well... in the words of
Well... in the words of Roseanne Rosannadanna... nevermind. I reloaded the files and suddenly it works.
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