Acquia Network
The Acquia Network completes the Drupal experience by providing the support and network services to operate a trouble-free Drupal website. Subscribers to the Acquia Network gain access to remote network services, Acquia Drupal documentation and the Acquia Network’s subscriber forums. Premium subscriptions provide web-based ticket management, as well as email and telephone support. The Acquia Network is your operations portal for managing Acquia Drupal sites and connecting to Acquia’s support channels.
Acquia Network annual subscription packages are available for sites of every size, from global-scale multi-site deployments to local community sites.
Acquia Network Services
By subscribing to the Acquia Network, you gain access to a suite of remote site management services that simplify and automate the operation of your Acquia Drupal sites. Services include:
- Software update management
- System profile management
- Automated spam blocking with Mollom
- Heartbeat uptime monitoring
- Code modification detection
- Remote cron activation
- Online documentation
- Site usage statistics
Technical Assistance Center
Acquia Network subscribers obtain access to Acquia's Technical Assistance Center, according to their chosen service level. Premium subscription levels include email and phone support for issue resolution and advisory services. Additionally, the Acquia Network provides an interface for both subscriber forums and web-based case management to ensure that technical issues are resolved in a timely, efficient manner.
Administrative Task Management
In addition to remote services and technical support, the Acquia Network provides administrators with task management capabilities directly within the dashboard. Administrators can convert notification messages into tasks, assign owners, and collaborate to complete tasks - all from within the Acquia Network.
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