Closing the Customer Experience Gap

Find out what consumers in the UK think about customer experiences, and how closely marketers’ perceptions align with them.

This webinar, hosted by Acquia, Marketing Week and Regina Corso Consulting discusses the results of a global survey among consumers and marketers, looking into how much those in the UK agree or disagree on customer experiences – and how that compares to worldwide trends.

We focus on the expectations that consumers have with regard to these experiences, if marketers feel the same way and if reality supports these expectations.