Webinar
Unpacking Omnichannel: Driving Customer Engagement in 2022
What's Covered?
- The challenges of omnichannel customer engagement
- How to leverage first-party data to improve the customer experience
- What tools are essential to execute your omnichannel strategy
- How marketing automation + a CDP can empower your brand loyalty
Additional Info
The way consumers shop has evolved into a hybrid experience. Retailers and commerce must integrate in-store and online experiences or risk extinction. Driving differentiation through experience is essential to keep customers coming back.
Watch this on-demand session with Acquia & Srijan for a panel discussion on the current state of omnichannel experience and how brands can rethink loyalty, build brand equity, and nurture an ever-growing population of best customers.
In this session, our speakers discussed:
- The challenges of omnichannel customer engagement
- How to leverage first-party data to improve the customer experience
- What tools are essential to execute your omnichannel strategy
- How marketing automation + a CDP can empower your brand loyalty
Featured Speakers
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![](/sites/default/files/styles/speaker/public/legacy/images/2020-11/Alex%20Dal%20Canto_3.png?itok=EFjF7k2O)
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![Addison Mathis](/sites/default/files/styles/speaker/public/media/image/2022-06/EY-2022-04-12%20Acquia%20SMKO-057%20%282%29_1.jpg?h=ad0d5046&itok=Xm58lTd1)
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![Gaurav Mishra](/sites/default/files/styles/speaker/public/media/image/2022-06/Gaurav%20Headshot.jpeg?h=436b82d4&itok=1a23vzi-)
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![Nidhi Bhardwaj](/sites/default/files/styles/speaker/public/media/image/2023-05/Nidhi%20Bhardwaj%20THS%5B99%5D%5B3%5D_0.jpg?h=cfcca317&itok=17eWW-lM)