Creating Customer Experiences in the Nonprofit Sector
Today, nonprofit organizations are confronted with rapidly changing donor behaviors and increasing expectations. Succeeding in a time of transformation means offering the experiences donors expect.
While technology has created challenges for the nonprofit sector, Acquia’s innovation and strategy can help organizations catch up and keep pace with today’s donor. Our digital experience platform combines the state-of-the-art open source content management system of Drupal with enterprise marketing tools for personalization and omnichannel customer journey mapping.
Our new eBook details the current trends in the nonprofit sector, the challenges nonprofits face and the priorities forward-thinking organizations are setting today. Download your copy to learn what our experts have to say about:
- Balancing donor-driven spending with ROI and mission impact
- Managing legacy systems and databases
- Collecting and utilizing data to support decision-making
- Reaching new donors and retaining existing donors
- Utilizing the right tools and infrastructure
- Bringing innovation to the organization