Technical Account Manager
Get to know the teams here to support your growth and success when working with Acquia’s products, services, and partners.
What is a Technical Account Manager?
Acquia Technical Account Managers (TAMs) are a group of business savvy technical experts dedicated to maximizing the value of customers' investments. TAMs play a pivotal role in aligning customers' business strategies with appropriate technical solutions. They integrate with your team to understand challenges and provide best practices unique to Acquia products.
Customer Success Together
Success hinges on close collaboration with your team to better understand your technical requirements and advocate for your needs. Here’s what you can expect from the relationship with your TAM or TAM team.
- A strategic advisor who proactively works with your team to address technical needs and challenges.
- Acquia-driven best practices, tailored insights, and operational efficiency recommendations that will help you get the most out of your digital investments.
- A collaborative partner focused on your technical success by accelerating your time to market and minimizing business risk.
- A technical expert to help you develop a comprehensive digital strategy while providing guidance to help your teams elevate their product skills and knowledge.
Let Acquia Help With Your Digital Strategy
TAMs are digital experience experts who work with your team to understand your technical requirements, advocate for your needs, and guide strategic conversations.
Contact your account manager or customer success manager to add technical account management to your Acquia subscription.
Meet the Other Customer Success Teams
We have several teams dedicated to helping you get the most out of your Acquia investment. Learn more about each of them.
Account Managers (AM)
Your dedicated Acquia expert committed to understanding your unique business objectives.
Learning Resources
Learn best practices, engage with product experts, and connect with other users.
Global Support
Rely on Acquia’s world-class Global Support team, providing global coverage across all time zones.
Partners
As an extension of our Support and Customer Success teams, our partners are trusted advisors who can help teams accelerate implementation and tackle digital projects.
Professional Services
We offer a variety of options to enhance your digital presence, including a suite of services ranging from training to bespoke implementation.
Customer Success Managers (CSM)
Your day-to-day point of contact, dedicated to helping customers realize success.