Customer Success Manager

Get to know the teams here to support your growth and success when working with Acquia’s products, services, and partners.

What is a Customer Success Manager?

An Acquia Customer Success Manager (CSM) is a day-to-day point of contact dedicated to helping customers realize success and get the most out of their Acquia investment.

Customer Success Together

We work with you to ensure you’re set up for success. Here’s what you can expect from the relationship with your customer success manager.

Facilitation of regular business reviews to help understand and anticipate your digital experience needs.
Developing and building plans together that measure and drive success and support your business goals.
A trusted partner with deep product knowledge who works closely with you to identify, align, and reach your key objectives, ensuring successful product adoption.
Your main Acquia insider who relays information and advocates for you, keeping you informed about all updates, news, and events.

Contact Your Customer Success Manager

Already an Acquia customer, but not sure how to get in touch with your Customer Success Manager?

Contact the Global Support team

Meet the Other Customer Success Teams

We have several teams dedicated to helping you get the most out of your Acquia investment. Learn more about each of them.

Technical Account Managers (TAM)

Your technical expert in all things Drupal and Acquia.